Commission Policy

Unless otherwise agreed in writing, Newhall Mains works with travel agents and trade partners on either a commission or a net rate basis.

Commission bookings
A commission of 10% is paid to travel agents who book accommodation at Newhall Mains on behalf of their clients at our published rates. Commission is 10% of the total accommodation price, including VAT, and the commission amount itself is inclusive of any VAT. No VAT or other charges will be added on top. For example, on an accommodation charge of £100, the total commission payable is £10.

Commission is paid on the accommodation element of the booking only. It is not paid on food and drink (including hampers, groceries, pre-prepared meals and private dining), bar charges, dog fees, activities, third-party services or any other extras.

Net rate bookings
Where a partner has agreed net rates with us, the net rate is the amount payable to Newhall Mains and no further commission is due. Partners are free to set their own selling price, but our cottages must not be advertised publicly below our published rates.

Booking and payment
All trade bookings must be made directly with Newhall Mains by email to info@newhallmains.com. Bookings are confirmed on receipt of a non-refundable deposit equal to the first night, with the balance due 14 days before arrival. Our standard Booking Terms & Conditions apply to all trade bookings.

Payment of commission
Commission is paid after the guest has departed and the booking has been settled in full, on receipt of a valid invoice quoting the guest name and dates of stay. Invoices should be submitted within 90 days of departure and will be paid within 30 days of receipt. No commission is payable on cancellations, no-shows or any amount we have not received.

Exclusive use and groups
Commission on exclusive use and group bookings is agreed separately at the time of booking.